Bill Larsen
About Bill Larsen
Bill Larsen is a Customer Success Operations Manager at Quantum Workplace, where he has worked since 2021. He has a background in project management and client success, with previous roles at Quantum Workplace and Mutual of Omaha, and holds a Bachelor of Business Administration from the University of Nebraska at Omaha.
Current Role as Customer Success Operations Manager
Bill Larsen currently serves as the Customer Success Operations Manager at Quantum Workplace. He has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and operational efficiency. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and service.
Previous Experience at Quantum Workplace
Bill Larsen has extensive experience at Quantum Workplace, having worked there for a total of seven years. He initially joined as a Project Manager from 2014 to 2021, where he managed various projects to improve workplace solutions. Subsequently, he transitioned to the role of Client Success Manager from 2017 to 2021, focusing on client relationships and success strategies.
Internship at Mutual of Omaha
Before his tenure at Quantum Workplace, Bill Larsen gained valuable experience as an intern at Mutual of Omaha from 2010 to 2011. This role provided him with insights into the insurance and financial services industry, contributing to his professional development.
Educational Background at University of Nebraska at Omaha
Bill Larsen earned his Bachelor of Business Administration (BBA) from the University of Nebraska at Omaha, where he studied from 2007 to 2011. His academic focus included Marketing, Management, Human Resources, Psychology, and Economics, equipping him with a diverse skill set applicable to his career in customer success and operations.
Early Career at Fazoli's Restaurant Management, LLC
Bill Larsen began his professional journey at Fazoli's Restaurant Management, LLC, where he worked as an Associate from 2005 to 2008. This early experience in the service industry helped him develop foundational skills in customer service and operations management.