Abdelhamid Rabie
About Abdelhamid Rabie
Abdelhamid Rabie is a Customer Service Representative with extensive experience in customer service and telesales. He has worked for various companies, including Vodafone, Alsafwa, CitrusTV, and Asia Business TV, and he holds a Bachelor of Commerce from Cairo University.
Current Role at RAKBANK
Abdelhamid Rabie currently serves as a Customer Service Representative at RAKBANK. His role involves assisting customers with inquiries, providing information about banking services, and resolving issues to enhance customer satisfaction. He has been with RAKBANK since 2016, contributing to the bank's commitment to delivering quality customer service.
Previous Experience in Customer Service
Before joining RAKBANK, Abdelhamid Rabie accumulated extensive experience in customer service roles. He worked at Vodafone as a Customer Service Agent from 2010 to 2011, where he handled customer inquiries and provided support. Additionally, he worked at Alsafwa from 2009 to 2010 in a similar capacity, further developing his customer service skills.
Telesales Experience
Abdelhamid Rabie has a background in telesales, having worked as a Telesales Representative at CitrusTV from 2014 to 2016. Prior to that, he was a Telesales Agent at Asia Business TV from 2012 to 2014. In these roles, he was responsible for promoting products and services over the phone, which enhanced his communication and sales skills.
Educational Background
Abdelhamid Rabie studied at Cairo University, where he earned a Bachelor of Commerce degree from 2006 to 2010. This educational background provided him with foundational knowledge in business principles, which he has applied throughout his career in customer service and sales.