David Mortensen
About David Mortensen
David Mortensen is a Customer Success Manager at Restaurant365 in Austin, Texas, with extensive experience in various managerial and culinary roles within the restaurant industry.
Current Role at Restaurant365
David Mortensen currently serves as the Customer Success Manager at Restaurant365 in Austin, Texas. In this role, he is responsible for ensuring customer satisfaction by providing support and driving customer success initiatives. His work involves collaborating with clients to optimize their use of Restaurant365's solutions.
Previous Position at Restaurant365
Before his current role, David Mortensen worked as an Implementation Coach - Operations at Restaurant365 for three years, from 2018 to 2021. In this position, he was involved in implementing operational procedures and assisting restaurants in integrating Restaurant365's software solutions to enhance their operational efficiency.
Culinary and Management Experience
David Mortensen has extensive experience in various managerial and culinary roles within the restaurant industry. He worked as a Sous Chef at TouchPoint Support Services from 2017 to 2018, and as a Manager at DeSano Pizza Bakery from 2016 to 2017. Additionally, he held various positions at Pluckers Wing Bar, including Assistant General Manager and Kitchen Manager. His experience also includes a long tenure at Johnny Carino's, where he served in multiple roles over seven years.
Participation in Industry Webinars
David Mortensen has participated in several webinars focusing on restaurant industry growth and operational strategies. He discussed the importance of employee training and intelligent task management to ensure team success. Additionally, he engaged in conversations with key industry figures, such as Edgar Hernandez, Chief Financial Officer at Raydal Hospitality, and Abbey Caruso, Product Specialist at Square, about navigating growth challenges in the restaurant sector.