Benjamin Tweedy
About Benjamin Tweedy
Benjamin Tweedy is a Customer Training Professional specializing in software implementation at The Reynolds and Reynolds Company, where he has worked since 2013. He holds an M.B.A. from Missouri Baptist University and has a background in project management and training.
Work at Reynolds and Reynolds
Benjamin Tweedy has been employed at The Reynolds and Reynolds Company since 2013, serving as a Customer Training Professional in Software Implementation. In this role, he focuses on providing on-site training for end users and administrators, ensuring they effectively utilize the software solutions offered by the company. He has accumulated over 11 years of experience in this position, emphasizing direct client interaction and issue resolution. His responsibilities include documenting and communicating project progress, concerns, and resolutions to both team members and management.
Education and Expertise
Benjamin Tweedy holds a Master of Business Administration (M.B.A.) from Missouri Baptist University, where he studied Business Administration. He also earned an Associate Degree in Arts from Jefferson College. His educational background provides a strong foundation for his expertise in project management, particularly in software implementation. Additionally, he has studied at the University of Missouri at St. Louis, further enhancing his academic credentials.
Background in Training and Development
Prior to his current role, Benjamin worked at Mindspace Human Capital Services Pvt. Ltd. as a North American Cultural Resource and Soft Skills Trainer from 2010 to 2012. This experience in training and development contributed to his skills in client interaction and training delivery. His background in soft skills training complements his current responsibilities, allowing him to effectively engage with clients and facilitate their learning.
Project Management Experience
Benjamin Tweedy possesses extensive experience in project management related to software implementation. His role involves direct client interaction, where he acts as the first point of contact for troubleshooting issues. He coordinates with clients and internal teams to resolve concerns, ensuring smooth project execution. His ability to document and communicate project progress is essential for maintaining transparency and addressing any challenges that arise.