Bhavna Ramchandani Nagrani
About Bhavna Ramchandani Nagrani
Bhavna Ramchandani Nagrani is the Manager of Operations & Quality at RISE, with extensive experience in account management, retail operations, and business development across various companies.
Current Role at RISE - Upskill with the Most In-Demand Skills
Currently, Bhavna Ramchandani Nagrani serves as the Manager of Operations and Quality at RISE - Upskill with the Most In-Demand Skills. In this role, she is responsible for overseeing operational processes and ensuring quality standards are met. Her focus includes converting qualitative data into quantitative insights for analysis, which aids in the establishment of a Customer Success Quality Audit framework.
Previous Experience at Experis IT
Bhavna worked as a Key Account Manager at Experis IT, a ManpowerGroup Company, from 2016 to 2017 in the Pune Area, India. During her tenure, she cross-trained existing Customer Success Representatives to improve relationship management and enhance customer satisfaction.
Experience at Tridewa Company Limited
From 2009 to 2015, Bhavna held the position of Retail Operations Manager at Tridewa Company Limited in Tamale, Ghana. She streamlined and monitored quality programs to address overdue compliance activities. This involved sharing Quality Audit Output with the Learning and Development Team to inform training inputs.
Founding Role at Awesome Oatsome
Bhavna founded and operated Awesome Oatsome from 2020 to 2021 in Pune, Maharashtra, India. In this role, she was involved in managing various aspects of the business, contributing to its operational success.
Educational Background
Bhavna Ramchandani Nagrani studied at Carleton University, Sprott School of Business, where she earned a Bachelor of Commerce (BCom) degree in International Business from 2006 to 2009. Prior to that, she attended the University of Nebraska-Lincoln, achieving a High School Diploma from 2001 to 2005.