Andrea Restrepo Rocha
About Andrea Restrepo Rocha
Andrea Restrepo Rocha is a Multilingual CX Agent at Rover.com with a diverse background in content production, community management, language teaching, and project assistance. She holds a Master's degree in International Relations from Universitat Autònoma de Barcelona and a Bachelor's degree in Language Interpretation and Translation from Université catholique de Lyon.
Current Position at Rover.com
Andrea Restrepo Rocha currently holds the position of Multilingual CX Agent at Rover.com. She has been working in this role since 2021 in Barcelona, Catalonia, Spain. Her language skills in Spanish, English, and French play a significant part in her duties, allowing her to effectively communicate with a diverse client base.
Past Experience in Content Production and Community Management
In 2020, Andrea worked as a Content Producer and Community Manager for Coldwell Banker Realty in Miami, Florida, United States. During her 7-month tenure, she created and managed content, while also fostering community engagement for the real estate company.
Educational Background
Andrea obtained her Master’s degree in International Relations, Security, and Development from Universitat Autònoma de Barcelona, completing her studies from 2018 to 2019. Prior to this, she earned a Bachelor's degree in Language Interpretation and Translation from Université catholique de Lyon, where she studied from 2015 to 2018.
Multilingual Capabilities
Andrea is trilingual, fluent in Spanish, English, and French. Her multilingual abilities are an asset in her role as a Multilingual CX Agent, helping her navigate complex customer interactions and provide effective support in multiple languages.
International and Multicultural Experience
Andrea has a rich international and multicultural background. She has lived between Spain and the USA, holding dual nationality. Her global exposure is further enriched by her professional stints in countries like France and New Caledonia, and volunteer work in Thailand. These experiences contribute to her adeptness in managing diverse client needs.