Hilary Zak
About Hilary Zak
Hilary Zak is the Senior Manager of Business Operations Program Management at Rover.com, with extensive experience in supply chain and operations management from previous roles at Amazon and United Technologies.
Title
Hilary Zak is the Senior Manager of Business Operations Program Management at Rover.com. She has held this position since 2021, in Seattle, Washington, United States.
Professional Background
Hilary Zak has a diverse and extensive background in program management and operations. Prior to her current role at Rover.com, she worked at Amazon as a Senior Program Manager in the Global Supply Chain for eight months in 2021. From 2017 to 2021, she also served as a Senior Program Manager in Supply Chain Innovation at Amazon. Before her tenure at Amazon, she was a Program Manager at United Technologies in the Colorado Springs area from 2016 to 2017 and a Continuous Improvement Manager there from 2014 to 2016. Zak also has experience as a Managing Partner and Operations Consultant at For(x) Operations Management, LLC, where she worked from 2012 to 2014 and as an Operations Management Consultant from 2007 to 2012 in Farmington, Connecticut.
Education and Expertise
Hilary Zak holds a Master of Business Administration (M.B.A.) from the University of Michigan's Stephen M. Ross School of Business, which she earned from 2014 to 2016. She also studied Industrial Engineering at Purdue University from 2002 to 2007. Her areas of expertise include utilizing data analytics to drive cost savings, solving critical business problems, and improving delivery times through effective project management. She is skilled in leading new process improvement programs from ideation to execution and proficient in contract negotiation and performance improvement.
Skills and Methodologies
Hilary Zak is known for her proficiency in spearheading new programs and improving delivery times through effective project management methodologies. She has demonstrated expertise in building long-term product strategies and delivering solutions that enhance supply chain experiences. Her skills extend to leading new process improvement programs, ensuring significant workflow improvement, and process standardization. Additionally, Zak is skilled in contract negotiation and performance improvement, contributing to operational excellence.