James Stone
About James Stone
James Stone is a Senior IT Support Specialist at Rover.com with extensive experience in IT roles at major tech companies.
Current Position at Rover.com
James Stone is currently employed at Rover.com as a Senior IT Support Specialist since 2021. He works in Seattle, Washington, United States. In his role, he leverages his extensive experience in IT support, providing technical assistance and ensuring smooth operations of IT systems.
Previous Experience at Google
From 2019 to 2021, James worked at Google as an IT Technician. During his 2-year tenure, he was responsible for addressing IT-related issues, troubleshooting hardware and software problems, and ensuring the efficiency of Google's IT infrastructure.
Experience at Looker
James Stone served as an IT Support Technician at Looker from 2017 to 2019. Based in Santa Cruz, California, he provided essential IT support services, including system maintenance, troubleshooting, and user support over a period of 2 years.
Employment History with Apple
James has a robust background at Apple, where he served in multiple roles from 2014 to 2017. He began as an Operations Specialist and transitioned through positions as Technical Specialist and Genius, gaining comprehensive experience in customer service, technical support, and operations within Apple Store Los Gatos.
Educational Background
James Stone holds a Bachelor of Arts (BA) in Music from Oxford Brookes University, where he studied from 2003 to 2007. His educational background in music may contribute to his unique problem-solving skills and creativity in IT support environments.
Skills and Expertise
James possesses expertise in supporting OS X environments, a key skill for his current role as a Senior IT Support Specialist. He also has strong troubleshooting skills in networking and computer hardware, essential for resolving complex IT issues effectively.