Jeffrey Smith
About Jeffrey Smith
Jeffrey Smith is a Customer Operations Specialist II at ServiceMac, LLC and a Rover Pet Associate at Rover.com, with a background in customer service and management roles across various companies.
Professional Background
Jeffrey Smith has built a diverse career with roles across various industries. He currently works at ServiceMac, LLC as a Customer Operations Specialist II. Prior to this, he held multiple positions including Fulfillment Specialist at Amazon Logistics, Customer Experience Lead at Lodge Cast Iron, Shift Team Lead at Levi Strauss & Co., and Guest Services Manager at Simon Property Group. His career history also includes roles at Blockbuster, The Taubman Company, and PCA Picture Corp. America.
Title and Expertise
Jeffrey Smith holds the title of Rover Pet Associate at Rover.com and Customer Operations Specialist II at ServiceMac, LLC. He is known for his robust skills in social media marketing campaign execution, forming business partnerships, sponsorships, and his analytical, planning, and forecasting capabilities. Furthermore, he has proficiency in developing strategies that enhance customer satisfaction.
Education and Skills
Jeffrey Smith graduated from Winthrop University with a Bachelor of Fine Arts (BFA) degree in Commercial Photography. His educational background supports his skills as a digital artist and his ability to manage and execute social media marketing campaigns. Additionally, he has demonstrated strong analytical skills and expertise in customer operations.
Experience in Customer Operations
Throughout his career, Jeffrey Smith has been extensively involved in customer operations. At ServiceMac, LLC, he initially served as a Customer Operations Specialist before being promoted to Customer Operations Specialist II. His responsibilities encompassed utilizing strong analytical and planning skills to ensure effective customer service and satisfaction.
Social Media Marketing Skills
Jeffrey Smith has a proven track record in managing and executing social media marketing campaigns. His experience includes developing partnerships and sponsorships to elevate business operations. His proficiency in this area is supported by his strong analytical and planning capabilities aimed at achieving positive business outcomes.