Kristen L.
About Kristen L.
Kristen L. is a Technical Writer (Operations) at Rover.com in Seattle, with a background in sales and service at Bank of America. She holds certificates in E-Learning Instructional Design and Professional Technical Writing from the University of Washington.
Title at Rover.com
Kristen L. currently holds the position of Technical Writer (Operations) at Rover.com. She began her tenure at the company in 2014. Her role involves creating and managing technical documentation to support operational processes within the organization.
Previous Position at Bank of America
Before joining Rover.com, Kristen L. worked at Bank of America from 2011 to 2014. She served as a Sales and Service Specialist in Mercer Island, WA. During her time there, she was responsible for managing customer relationships, handling sales inquiries, and providing specialized service support.
Certificate in E-Learning Instructional Design
In 2022, Kristen L. completed a Certificate in E-Learning Instructional Design at the University of Washington. The program, which spans five months, focuses on the principles and practices of designing educational programs for online learning environments.
Certificate in Professional Technical Writing
Kristen L. earned a Certificate in Professional Technical Writing from the University of Washington in 2021. The eight-month program provided her with advanced skills in creating technical documents, manuals, and instructional materials tailored for various industries.
Bachelor's Degree in Communication Studies
Kristen L. studied at the University of Oregon, where she pursued a B.S. in Entrepreneurship and Communication Studies. This academic background equipped her with a strong foundation in business and communication principles.