Lauren Naylor CPO
About Lauren Naylor CPO
Lauren Naylor is a Dog Handler at Rover.com with a diverse background in aviation technology, customer service, and cybersecurity.
Current Role at Rover.com
Lauren Naylor serves as a Dog Handler at Rover.com. She began her tenure at the company in 2023. Her role involves caring for and handling dogs, ensuring their safety, well-being, and comfort. Rover.com is a well-known platform for pet care services, connecting pet owners with trusted pet sitters and dog walkers.
Previous Experience at American Airlines
Lauren Naylor worked as a Flight Attendant at American Airlines from 2014 to 2023. Over her nine-year tenure, she was responsible for ensuring passenger safety and comfort during flights, providing exceptional customer service, and managing in-flight emergencies. Her experience in this role contributed to her skills in communication, problem-solving, and customer care.
Career at JPMorgan Chase & Co.
From 2012 to 2013, Lauren Naylor worked in the Credit Card Dispute Escalations Line at JPMorgan Chase & Co. in the San Antonio, Texas Metropolitan Area. During her one-year stint, she handled escalated credit card disputes, working directly with clients to resolve complex issues and ensure customer satisfaction.
Education in Cybersecurity
Lauren Naylor has pursued extensive education in cybersecurity. She studied Cybersecurity at Intellectual Point, achieving the Help Desk Pathway from 2022 to 2023. Additionally, she attended North Carolina State University for Cyber Security in 2022 and is pursuing a Bachelor's degree in Cybersecurity and Information Assurance from Western Governors University. She holds certification as an ethical hacker and specializes in cybersecurity within the banking sector.
Membership in Women in Cybersecurity (WiCyS)
Lauren Naylor is an active member of Women in Cybersecurity (WiCyS). This involvement allows her to engage with a community of professionals dedicated to cybersecurity. Through WiCyS, she participates in various events, networking opportunities, and professional development activities, contributing to her continuous learning and growth in the field.