Lies Vissers
About Lies Vissers
Lies Vissers is the Senior CX, Trust & Safety at Rover.com, with a diverse background in customer success, sales support, recruitment, and environmental consulting across multiple countries.
Title and Current Position
Lies Vissers currently holds the position of Senior CX, Trust & Safety at Rover.com. She has been in this role since 2022, based in Barcelona, Cataluña, España.
Previous Professional Experience
Lies Vissers has an extensive professional background with various roles in different companies. She worked at Worldline Global as a Customer Success Specialist & Sales Support from 2020 to 2021 in Barcelona, Catalonia, Spain. She served as an Executive Consultant in Recruitment for the Travel, Hospitality & Lifestyle sectors at ACI HR Solutions from 2019 to 2020 in Hong Kong. Additionally, she was a Human Capital-Food Efficiency Consultant for LightBlue Environmental Consulting from 2018 to 2019 in Hong Kong, and a Quality Travel & Event Consultant from 2017 to 2019 while freelancing. Vissers also held positions such as International Sales and Marketing Manager at Liberty International Tourism Group and Business Development & Account Manager for China & Asia Pacific: Business and Leisure Travel Freelance.
Early Career
Lies Vissers began her career in the tourism and hospitality industry. From 2006 to 2010, she worked as a Project Manager at >atlanta events & corporate travel consultants. This was followed by a role at Sercotel Hotel Group in e-marketing from 2005 to 2006, and as an Agent at Barcelona Online from 2004 to 2005. She also worked as a Program Manager for the Full-time MBA program at ESADE in 2012 in Barcelona and in Public Relations & Marketing for Único Hotels from 2011 to 2012.
Education and Certifications
Lies Vissers has a diverse educational background. She studied Sustainable Tourism at UNWTO. Themis foundation - The George Washington University and achieved certification in Tourism as a Path to International Cooperation and Sustainable Development in 2018. She also holds a certificate in Sustainable Tourism from the GSTC Sustainable Tourism Training Program in 2017. Vissers studied Sustainability Studies at Harvard Extension School and achieved certification in Environmental Management of International Tourism Development from 2017 to 2018. Additionally, she has a master's degree in marketing & communication of tourism from Universitat de Girona, obtained from 2003 to 2004, and a license in Translation from Hogeschool Antwerpen, completed from 1999 to 2003.
Geographical Work Experience
Throughout her career, Lies Vissers has accumulated work experience across various global locations. These include working in Barcelona, Cataluña, España; Hong Kong; Shanghai City, China; and London, United Kingdom. This diverse geographical background has enriched her expertise in international tourism, customer relations, and marketing in the tourism and hospitality sectors.