Lotta Nygren Bonnier
About Lotta Nygren Bonnier
Lotta Nygren Bonnier is a Customer Service Specialist at Rover.com with extensive experience in customer support, massage therapy, and project management. She has a diverse international background and is fluent in Swedish, English, and Spanish.
Current Role at Rover.com
Lotta Nygren Bonnier currently serves as a Customer Service Specialist at Rover.com. She began this role in 2022 and operates out of Barcelona, Catalonia, Spain. Her responsibilities include handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Her expertise in customer service is bolstered by her previous roles in similar fields.
Previous Experience at CPM International Contact Centre
From 2019 to 2022, Lotta worked as a Customer Support Specialist at CPM International Contact Centre in Barcelona, Cataluña, España. During her three-year tenure, she was responsible for managing customer interactions, providing support, and facilitating issue resolution across various channels.
Licensed Massage Therapist at The Vital Touch Barcelona
In 2019, Lotta Nygren Bonnier was employed as a Licensed Massage Therapist at The Vital Touch Barcelona for 11 months. Here, she applied her skills in therapeutic massage to improve client well-being and relieve physical stress and discomfort.
Long-Term Entrepreneurial Role at Bodyblissbylotta
Lotta has significant entrepreneurial experience, having run Bodyblissbylotta as a Massage- and Beauty Therapist from 1993 to 2020 in Barcelona, Catalonia, Spain. Over 27 years, she developed her business, providing specialized health and beauty treatments to a diverse clientele.
Educational Background in Health and Beauty
Lotta's educational journey includes studying at Axelsons Gymnastiska Institut in Stockholm, Sweden for 11 months in 1997. She also attended the Beauty Therapy School in Stockholm from 1991 to 1992. These institutions provided her with the foundational knowledge and skills in health and beauty therapy, laying the groundwork for her extensive career in the sector.
Leadership at SWEA and Choir Involvement
Lotta served as the Vice Chairman for SWEA, the largest non-profit organization outside Sweden promoting Swedish language, culture, and tradition, for two years. In addition to her role at SWEA, she has been a choir leader since 2004, demonstrating her leadership and commitment to community involvement in music.