Megan Jydstrup
About Megan Jydstrup
Megan Jydstrup is the Customer Experience Manager at Rover.com, with a background in trust and safety management and quality assurance. She holds a Bachelor of Arts in Business Administration and Management from Whitworth University and a degree in Counseling Psychology from Eastern Washington University.
Title: Customer Experience Manager
Megan Jydstrup currently holds the role of Customer Experience Manager at Rover.com. Her tenure at the organization began in 2023, where she focuses on enhancing customer interactions and satisfaction. This position leverages her extensive background in quality assurance and team management.
Previous Title: Trust and Safety Manager I
Before becoming the Customer Experience Manager, Megan Jydstrup worked at Rover.com as the Trust and Safety Manager I. From 2021 to 2023, she ensured the safety and trustworthiness of the platform's interactions and transactions, operating from Spokane, Washington.
Past Role: Quality Assurance and Training Manager at Umpqua Bank
From 2019 to 2021, Megan Jydstrup was the Quality Assurance and Training Manager at Umpqua Bank. Based in Spokane, Washington, she managed training programs and upheld quality standards in banking services.
Educational Background in Business Administration
Megan Jydstrup earned a Bachelor of Arts in Business Administration and Management from Whitworth University, completing her studies from 2021 to 2023. Her education provided a solid foundation in business principles and managerial practices.
Education in Counseling Psychology
At Eastern Washington University, Megan Jydstrup studied Counseling Psychology from 2014 to 2016. This educational experience enriched her understanding of human behavior and communication, skills crucial for her subsequent managerial roles.