Megan Lafler
About Megan Lafler
Megan Lafler is the Operations Trust & Safety Safety Manager at Rover.com with over a decade of experience in customer service across retail and corporate environments.
Operations Trust & Safety Safety Manager at Rover.com
Megan Lafler currently serves as the Operations Trust & Safety Safety Manager at Rover.com. She has been in this role since 2017 and is based in the Greater Seattle Area. Her role involves ensuring the safety and trust of the platform's operations, specializing in creating a secure environment for all users. Leveraging her extensive background in customer service, she manages safety protocols and oversees the implementation of trust measures.
Claims Specialist at State Farm ®
Megan Lafler worked as a Claims Specialist at State Farm ® from 2014 to 2017, located in Tacoma, WA. In this role, she handled various aspects of insurance claims processing and customer service. Her responsibilities included investigating claims, validating documents, and ensuring timely resolution of cases. Her experience at State Farm ® enhanced her skills in managing high-pressure situations and complex customer interactions.
Account Specialist at Nelnet
Between 2011 and 2014, Megan Lafler was employed as an Account Specialist at Nelnet. During her tenure, she managed customer accounts, tackled financial queries, and assisted in streamlining account processes. Her role involved regular interaction with customers to resolve issues and ensure optimal account management, further contributing to her expertise in customer service and account handling.
Backroom Associate at Target
From 2007 to 2011, Megan Lafler worked as a Backroom Associate at Target in the Lincoln, Nebraska Area. She was responsible for inventory management, stock replenishment, and maintaining the organization of the backroom. Her role at Target provided her with hands-on experience in retail operations and customer service, forming the foundation of her career in service-oriented roles.
Customer Service Experience
Megan Lafler has over a decade of experience in customer service across both retail and corporate environments. Her career includes positions at Target, Nelnet, State Farm ®, and Rover.com, reflecting her versatility and adaptability in various sectors. She excels in high-paced work settings, thriving in environments with a strong employee culture. Megan's extensive background highlights her ability to manage customer interactions and service operations effectively.