Michelle Stanovich (She/Her)
About Michelle Stanovich (She/Her)
Michelle Stanovich is a Content Writer/Editor at Rover.com with experience in content management and social media coordination.
Current Role at Rover.com
Michelle Stanovich is currently a Content Writer/Editor at the Rover Help Center in Seattle, Washington. She has been with Rover.com since 2018. In her role, she has facilitated localization processes for Rover's European Union help centers, enhancing accessibility for international users. Michelle has also utilized data insights via Solvvy to increase the self-service rate and reduce support ticket volume. Additionally, she collaborates with product managers to assess content needs for new product launches.
Previous Experience at KATERRA
Before joining Rover.com, Michelle worked as a Web Catalog Content Manager at KATERRA in the Greater Seattle Area. Her tenure at KATERRA in 2018 lasted for 7 months. During her time there, she was responsible for managing web catalog content, ensuring information accuracy and relevancy.
Roles at Etsy
Michelle's professional journey includes significant roles at Etsy. From 2016 to 2017, she was a Help Content Specialist in Hudson, New York. Prior to this, she served as a Member Advisor at Etsy from 2014 to 2016. In these roles, she contributed to developing and managing help content and providing support to Etsy members.
Early Career and Education
Michelle Stanovich has also held several other positions, including Social Media Coordinator roles at Clark House Hospitality and Sunward Electronics in 2013-2014, and an intern position at Pinchit in 2013. Her early career included being a Barista at Top Pot Doughnuts from 2011 to 2013, and a Student Caller at the University of Washington from 2010 to 2011. She studied at the University of Washington from 2007 to 2011 and earned a Bachelor's degree in Political Science and French.