Morgane Jeanne
About Morgane Jeanne
Morgane Jeanne is the Global Customer Experience Lead at Rover.com, with a background in operations, translation, and childcare. She has a strong educational foundation in English and French literature and is committed to community service through translation projects.
Global Customer Experience Lead at Rover.com
Morgane Jeanne currently holds the position of Global Customer Experience Lead at Rover.com, starting this role in 2023. Her responsibilities include overseeing and improving customer experiences on a global scale. Her role emphasizes her ability to manage large teams and implement strategies that enhance customer satisfaction and loyalty. This position showcases her expertise in customer service and leadership within the pet care industry.
Previous Roles at Rover.com
Before stepping into her current leadership role, Morgane Jeanne worked in various capacities at Rover.com. She served as a Senior Operations Agent for seven months in 2023, focusing on operational efficiency and smooth service delivery. Prior to that, she worked as a Translator from 2021 to 2023, aiding in multilingual communication and supporting the company's international operations. Her progression within the company highlights her versatility and capability in different operational settings.
Early Career and Childcare Experience
Morgane Jeanne has diverse work experience, including two years as a Childcare Provider working independently in Seattle, Washington, from 2018 to 2020. Her earlier role as an Au Pair with EurAupair in Seattle from 2016 to 2018 further supports her background in childcare. These roles underline her adaptability and strong interpersonal skills, having worked closely with families and children.
Educational Background
Morgane Jeanne's educational journey began at Lycée privé Saint-Magloire in France, where she earned her High School Diploma with a focus on French Language and Literature, completing her studies in 2015. She furthered her education at Université Rennes 2, studying English Language and Literature in 2015-2016. Her academic background provides a strong foundation in language skills, which she has applied in her professional career.
Volunteering and Community Service
Morgane Jeanne actively participates in translation projects as a volunteer, showcasing her dedication to community service and her passion for language skills. Her volunteer work indicates a commitment to helping others and contributing to cross-cultural communication and understanding. This involvement reflects her altruistic nature and reinforces her proficiency in multiple languages.