Kimberly Go
About Kimberly Go
Kimberly Go is the Customer Service Manager for Greater China at SC Johnson, with a background in logistics and customer service roles at Unilever and a degree in Industrial Engineering from De La Salle University.
Title
Kimberly Go currently holds the position of Customer Service Manager for Greater China at SC Johnson in the Philippines.
Company
Kimberly Go works at SC Johnson, focusing on customer service management within the Greater China region.
Previous Positions at Unilever
Kimberly Go has had a substantial career at Unilever. She served as the Customer Service Manager for Seeding, Travel Retail, and Traders at Unilever International in Singapore for eight months between 2016 and 2017. Before that, she was the Customer Service Modern Trade Manager in the Philippines from 2015 to 2016, VMI Assistant Manager from 2014 to 2015, Inventory Management Executive from 2012 to 2013, and VMI Planner from 2010 to 2011. Her roles covered various aspects of customer service, inventory management, and strategic planning.
Education and Expertise
Kimberly Go achieved a Bachelor of Science in Industrial Engineering from De La Salle University, where she studied from 2004 to 2008. Her educational background has paved the way for her expertise in logistics, inventory management, and customer service.
Logistics and Inventory Management Projects
At Unilever Philippines, Kimberly Go played a critical role in several logistical and inventory management initiatives. She was part of the pioneering team that implemented the Vendor Managed Inventory (VMI) system to National Distributors and managed the migration of an additional Business Unit to the VMI system. She also handled several warehouse transitions as an Inventory Management Executive and contributed to efficiency through projects like Co-loading optimization, Back of Factory Dispatch, and Promo Banded Pack Linking.
SAP Migration and Cross-functional Collaboration
Kimberly Go was a key user in the SAP migration project in August 2011 at Unilever Philippines. Her role required strong collaboration with various functions and third-party teams, enhancing her ability to work effectively with diverse groups.