Leina Zambotti De Lima
About Leina Zambotti De Lima
Leina Zambotti De Lima is an Analyst Customer Fulfilment at SC Johnson with a diverse background in quality control, account management, and technical support across the UK and Brazil.
Current Position at SC Johnson
Leina Zambotti De Lima is currently employed at SC Johnson as an Analyst in Customer Fulfilment. In this role, she is responsible for managing and optimizing the processes related to customer satisfaction and service delivery, utilizing her strategic and analytical skills recently honed during her MBA.
Previous Experience at Yum! Restaurants International
Leina Zambotti De Lima worked as a CEE QA Analyst at Yum! Restaurants International from 2015 to 2016. Located in Woking, Surrey, United Kingdom, she held this position for four months and was involved in ensuring quality assurance standards across the Central and Eastern Europe region.
Roles at GfK Brazil
Leina Zambotti De Lima has held multiple positions at GfK Brazil. From 2014 to 2015, she served as a Quality Control professional for nine months in the São Paulo Area. Prior to this, she was an Account Manager from 2013 to 2014 for one year, handling client accounts and ensuring customer satisfaction.
Professional Journey at GfK Retail and Technology UK Ltd
Leina Zambotti De Lima has a comprehensive background with GfK Retail and Technology UK Ltd. Her roles included being an Account Executive (2011-2012), Reporting Specialist – Data Out (2009-2011), Technical Support Executive (2008-2009), and Coding Executive (2007-2008), all in London, United Kingdom. Her varied roles underline her adaptability and expertise across multiple domains.
Educational Background
Leina Zambotti De Lima holds a Master’s Degree in Marketing and Sales from Universidade Anhembi Morumbi, completed in 2014. She also achieved a Bachelor’s Degree in Accounting from Universidade Sao Judas Tadeu, graduating in 2002. She briefly attended Guildford College in 2007. Her diverse educational pursuits underpin her broad skill set and preparedness for her varied professional roles.
Bilingual Professional Experience
Fluent in both Portuguese and English, Leina Zambotti De Lima has demonstrated strong bilingual communication skills. This capability has supported her diverse professional roles in both the UK and Brazil, contributing to her effective performance in quality control, account management, and technical support.