Mariela Loizaga
About Mariela Loizaga
Mariela Loizaga is a Senior Analyst in Customer Fulfillment at SC Johnson in Argentina, responsible for managing the end-to-end order process and enhancing customer satisfaction.
Title and Role at SC Johnson
Mariela Loizaga is currently working as a Senior Analyst-Customer Fulfillment at SC Johnson in Argentina. In this role, she is responsible for the end-to-end order management process for the Southern Cone region, handling everything from order entry in SAP to delivery. She collaborates consistently with departments such as Sales and Planning to achieve company objectives and enhance customer satisfaction. Mariela also ensures service levels for all distribution centers and oversees the shipment of goods according to customer requirements.
Previous Experience at Venequip, S.A.
Mariela Loizaga worked as an Analista de procesos at Venequip, S.A. from 2014 to 2016. During her two-year tenure at the company, which is based in Zona Industrial II, Barquisimeto, Estado Lara, she contributed to process analysis and improvements. Her role involved working on various processes that likely interacted with other key functions within the company, although specific tasks and achievements during this period are not detailed.
Education and Certifications
Mariela Loizaga pursued higher education at various distinguished institutions. She studied Ingeniería Industrial at Universidad Carlos III de Madrid, completing Tecnologías Industriales in 2014 over 11 months. Additionally, she completed a degree in Ingeniería de Producción at Universidad Centroccidental Lisandro Alvarado, studying Ciencias y Tecnología from 2010 to 2016. This solid educational background has equipped Mariela with strong knowledge and skills in industrial and production engineering.
Early Career at Centro de Estudiantes del Decanato de Ciencias y Tecnología
Mariela Loizaga started her professional career serving as Bienestar Estudiantil at the Centro de Estudiantes del Decanato de Ciencias y Tecnología from 2011 to 2013. During this time, she was involved in student welfare activities at Universidad Centroccidental Lisandro Alvarado, contributing to a positive student experience through various initiatives aimed at their well-being.
Expertise in Customer Fulfillment and Order Management
In her current role, Mariela Loizaga demonstrates expertise in customer fulfillment and order management. She negotiates agreements with clients to optimize purchases, preparation, and delivery of orders, ensuring that service levels are met for all distribution centers. Mariela consistently works on developing and implementing Lean projects to improve customer experience and monitors key performance indicators like On-Time In-Full (OTIF), Case Fill Rate (CFR), and Freight Savings.