Melisa Fernandez Ares
About Melisa Fernandez Ares
Melisa Fernandez Ares is an Analyst in Customer Supply Chain & Inventory at SC Johnson Regional Shared Service Centre in the United Kingdom.
Current Title and Role at SC Johnson
Melisa Fernandez Ares is currently an Analyst for the Customer Supply Chain & Inventory at SC Johnson Regional Shared Service Centre in the United Kingdom. She is responsible for providing outstanding service for a portfolio of top Spanish customers as part of the EMEA Shared Service Centre. Her role involves leveraging communication and influencing skills in order management to maximize customer case fill and on-time delivery.
Previous Work Experience
Melisa Fernandez Ares has a diverse work experience background. She worked as a Hotel Receptionist at Leopold Hotel Collection in Sheffield for six months in 2017. Between 2015 and 2016, she was a General Assistant at Maynard Hotel in Grindleford for nine months. In 2013, she worked as a Public Relations Assistant at Be Cordial Hotels & Resorts in Las Palmas de Gran Canaria, Spain, for two months.
Educational Background
Melisa Fernandez Ares holds a Master's degree in International Hospitality and Tourism Management from Sheffield Hallam University, achieved in 2017. She also completed a BA (HONS) in International Business Management from the same university in 2015. Prior to this, she obtained a Bachelor's degree in Business Administration and Management from MBA Business School Gran Canaria, where she studied from 2012 to 2014. She completed her early education at San Antonio Maria Claret, achieving ESO y Bachillerato from 2003 to 2012.
Job Responsibilities and Skills at SC Johnson
At SC Johnson, Melisa Fernandez Ares works closely with the Customer Fulfilment team and Associate Manager to deliver exceptional service to customers. She maximizes collaborative ways of working with trade customers through analysis and communicates recommendations to benefit the business. Melisa professionally manages stock allocations in conjunction with the centralized team and local sales and supply chain teams, particularly during low or out-of-stock situations. She ensures effective management of new product listings and delists, in collaboration with local sales and logistics service providers. Additionally, she oversees the accurate processing of customer orders and master data in SAP.