Melissa Quesada
About Melissa Quesada
Melissa Quesada is a Category Development Manager at SC Johnson in Nuevo León, Mexico, with over a decade of experience in sales and account management.
Title and Current Role
Melissa Quesada is a Category Development Manager at SC Johnson in Nuevo León, Mexico. Her role involves strategic planning and performance analysis to optimize product categories, driving growth and profitability.
Professional Experience at SC Johnson
Melissa Quesada has been with SC Johnson since 2018. She initially served as Sr. Associate, Sales Account Management, for three years in Costa Rica. In this role, she was responsible for managing sales accounts, driving revenue, and building strong client relationships. She then progressed to Category Development Manager, where she continues to contribute to the company's success.
Previous Roles in Sales and Account Management
Before her tenure at SC Johnson, Melissa Quesada worked in several key positions in the sales and market research industries. She was an Account Manager at Dichter & Neira in Costa Rica, a Regional Sales Analyst at Red Bull, and an Account Executive at Nielsen. Her responsibilities included client management, sales analysis, and strategic planning to ensure business growth.
Educational Background
Melissa Quesada studied Industrial Engineering at Universidad de Costa Rica and earned her Licentiate degree after six years of intensive study. She completed her high school education at Saint Mary High School, where she received her High School Diploma.
Customer Service Experience
In addition to her extensive sales and account management experience, Melissa Quesada has a strong background in customer service. She worked as a Customer Service Representative at Amazon for seven months and at Convergys for four months in Costa Rica. These roles equipped her with valuable skills in customer interaction and problem-solving.