Suzanne Nichols
About Suzanne Nichols
Suzanne Nichols is the Manager of Digital Process Automation COE at SC Johnson, with extensive experience in IT and business process management across multiple industries.
Current Role at SC Johnson
Suzanne Nichols is currently employed as the Manager of Digital Process Automation COE at SC Johnson, located in Racine, WI. In this role, she is responsible for overseeing digital process automation initiatives, enhancing business process agility through the establishment of a virtual Workflow Factory, and expanding the organization's capability to design cost-effective workflow solutions.
Previous Experience at ManpowerGroup
From 2012 to 2017, Suzanne Nichols served as the IT Director of Integration and Applications at ManpowerGroup in the Greater Milwaukee Area. Prior to that, she held the position of Senior Manager of Information Access and Delivery at the same company from 2007 to 2012. During her tenure, she focused on various aspects of IT management and application integration, contributing significantly over a span of ten years.
Early Career Roles
Suzanne Nichols' early career includes a series of significant roles across various industries. From 1997 to 2007, she worked as Manager of the Integration Competency Center at Johnson Diversey Inc. Before that, she was a Systems Analyst at Western Publishing from 1995 to 1998, and at Racine County from 1989 to 1995. She initiated her professional journey as an Academic Computing Coordinator at Carthage College from 1985 to 1989.
Educational Background
Suzanne Nichols holds a Bachelor of Arts (B.A.) degree in Mathematics from Carthage College. Her educational foundation in mathematics underpins her technical expertise and her ability to manage complex IT projects and digital process automation initiatives.
Technical and Industry Expertise
Suzanne Nichols has an extensive technical background that includes applications development, business process management, and application integration. Her expertise spans various advanced methodologies such as SOA, EAI, BPM, EDI, MDM, e-Commerce, and ETL. Additionally, she is skilled in solution architecture, IT operations, support, cloud applications, solution delivery, multinational ERP implementations, and digital process automation. Her industry knowledge covers manufacturing, staffing services, publishing, education, and government sectors.