Syed Syadzaruddin
About Syed Syadzaruddin
Syed Syadzaruddin is an IT Local Technical Support at SC Johnson and a Senior Information Technology Analyst at HCL Technologies in Malaysia.
Current Roles at SC Johnson and HCL Technologies
Syed Syadzaruddin is currently working in dual roles, contributing his expertise to both SC Johnson and HCL Technologies in Malaysia. At SC Johnson, he serves as an IT Local Technical Support in Kuala Lumpur, where his responsibilities include managing IT equipment and inventory, as well as ensuring the functionality of meeting room equipment. Concurrently, he is a Senior Information Technology Analyst at HCL Technologies, further showcasing his depth in IT support and technical analysis.
Previous Experience at Basis Bay
Syed Syadzaruddin accumulated valuable experience during his tenure at Basis Bay, where he held positions as Desktop Engineer from 2017 to 2019 and IT Service Desk Analyst from 2015 to 2017. In these roles, he was responsible for a range of IT support functions, honing his skills in network management, troubleshooting, and technical support. His duties included handling mobile phone technical support and addressing diverse IT issues.
Career Early Years at Strateq and Makson Computer Sales & Services
Earlier in his career, Syed Syadzaruddin worked at Strateq Sdn.Bhd as a Customer Service Engineer in 2015 for 8 months in Petaling Jaya, Selangor. Prior to that, he was a Computer Technician at Makson Computer Sales & Services Sdn.Bhd from 2013 to 2015 in Penang, Malaysia. These roles provided him with hands-on experience in computer maintenance and customer service, setting a solid foundation for his subsequent IT career.
Educational Background in Information Technology
Syed Syadzaruddin pursued his higher education at Kolej Universiti Insaniah, where he studied Information Technology and earned a Diploma in Information Technology from 2009 to 2012. Prior to that, he attended Sekolah Menengah Teknik Kerian, where he studied Mechanical Engineering and achieved his SPM from 2007 to 2008. His strong educational background laid the groundwork for his comprehensive understanding and expertise in IT-related fields.
Expertise in IT Equipment and Inventory Management
Throughout his career, Syed Syadzaruddin has developed strong expertise in managing IT equipment and inventory. At SC Johnson, he has been managing IT equipment and inventory since June 2019, ensuring that all technical resources are maintained and readily available. His skills extend to managing meeting room equipment and providing technical support for mobile phones, illustrating his comprehensive abilities in the IT support arena.