Nadim Gerges
About Nadim Gerges
Nadim Gerges serves as the Regional Customer & Partner Success Manager for the EMEA region at Schneider Electric, focusing on the software and IT industry. He has a background in electrical engineering and extensive experience in customer success, technical procurement, and consulting roles across various companies.
Work at Schneider Electric
Nadim Gerges currently serves as the Regional Customer & Partner Success Manager for the EMEA region within the Software and IT industry at Schneider Electric. He has held this position since 2021, contributing to customer onboarding and ensuring a seamless experience for medium and high touch paying customers and partners. His responsibilities include managing the annual renewal process for customers in the EMEA region and collaborating with various teams to enhance customer satisfaction.
Education and Expertise
Nadim Gerges holds a Bachelor of Engineering (B.E.) in Electrical and Electronics Engineering from Notre Dame University - Louaize (NDU), where he studied from 2002 to 2008. He also earned a Master's degree in Entrepreneurship/Entrepreneurial Studies from Ecole de Management de Normandie, completing his studies there from 2008 to 2009. His educational background provides a solid foundation for his roles in the technology and engineering sectors.
Background
Nadim Gerges has a diverse professional background in the technology and electrical sectors. He began his career as an Electrical Engineer at EDF from 2009 to 2012, followed by a role as a Consultant at the same company until 2018. He then transitioned to the National Electrical Utility Company - Debbas Group as Head of Technical Procurement from 2012 to 2016. Before joining Schneider Electric, he worked as a Sales Energy Automation Expert at Schneider Electric from 2018 to 2021.
Achievements
In his current role at Schneider Electric, Nadim Gerges plays a key role in onboarding customers and partners, facilitating the download of the EcoStruxure IT Gateway, and connecting them to the Cloud. He actively engages in success planning and identifies expansion opportunities by tracking customer goals. His collaboration with Customer Support, Product Management, Software Sales, and Channel Sales teams contributes to product improvement and overall customer satisfaction.