Brianne Morales
About Brianne Morales
Brianne Morales is a Patient Service Representative at Scripps Health, with a background in administrative assistance and barista supervision.
Current Role at Scripps Health
Brianne Morales is currently serving as a Patient Service Representative and Administrative Assistant at Scripps Health. In this position since February 2019, she manages the check-out process, including identification verification and preparing end of day reporting or payment reconciliation. She is also responsible for point of service payment collection and document collection. Furthermore, her role includes scheduling and confirming appointments in compliance with established guidelines and performing Key User duties with minimal errors.
Previous Experience at Starbucks
Before joining Scripps Health, Brianne Morales was employed at Starbucks as a Barista Supervisor, a role she held for eight years from 2011 to 2019. Her responsibilities in this position included supervisory duties, ensuring customer satisfaction, and maintaining operational objectives within the store.
Administrative Assistant Role at Pathways to Success
Brianne Morales worked as an Administrative Assistant at Pathways to Success from 2010 to 2013. During her three-year tenure, she developed and maintained a filing system, produced and distributed correspondence memos, letters, faxes, and forms, and handled the initiation and validation of referrals and authorizations.
Education Background
Brianne Morales studied at California State University, Northridge. The skills and knowledge she gained from her education have been instrumental in her career development, particularly in her roles that involve administrative and customer service responsibilities.
Administrative Responsibilities at Scripps Health
In her role at Scripps Health, Brianne Morales handles various administrative duties, including submitting and reconciling expense reports. She is proficient in developing and maintaining filing systems and is responsible for producing and distributing internal communications such as memos, letters, and forms. Additionally, she is recognized as an EPIC key user, which underscores her capability in managing healthcare software applications effectively.