Kimberly Phanouvong
About Kimberly Phanouvong
Kimberly Phanouvong is a Growth Account Executive with over five years of experience in sales, particularly in SaaS and analytics. She has a background in hospitality management and has held various sales roles at notable companies including Tableau Software and Hyatt Regency.
Current Role at Segment
Kimberly Phanouvong serves as a Growth Account Executive at Segment, a position she has held since 2023. In this role, she focuses on driving growth and enhancing customer success through data-driven strategies. Her responsibilities include identifying new business opportunities and fostering relationships with clients to ensure their needs are met.
Experience in SaaS Sales and Analytics
With over five years of experience in sales, Kimberly has specialized in SaaS sales and analytics. She previously worked at Tableau Software as an Account Executive from 2020 to 2023, where she sold analytics solutions to various industries. This experience has equipped her with a strong understanding of the software landscape and customer needs.
Background in Hospitality Management
Kimberly studied Hospitality Administration/Management at Edmonds College from 2015 to 2017. This educational background provided her with foundational skills in customer service and event management, which she applied in her roles at Hyatt Regency Bellevue and Hyatt Regency Seattle as an Event Sales Manager.
Previous Roles in Event Sales Management
Before her current position, Kimberly worked in event sales management at Hyatt Regency Bellevue and Hyatt Regency Seattle. She served as Event Sales Manager at both locations, contributing to event planning and execution. Additionally, she worked as an Events Administrative Assistant at Hyatt Regency Bellevue, where she supported the events team.
Passion for Data and Customer Success
Kimberly is passionate about data, growth, and customer success. She actively seeks opportunities to learn and improve her skills in these areas, demonstrating a commitment to professional development and a focus on delivering value to her clients.