Christopher Nygard
About Christopher Nygard
Christopher Nygard is a Customer Success Manager with extensive experience in account management and service delivery. He has worked in various roles across multiple companies, including WageWorks, Optum, HealthEquity, and SmithRx, and holds a Bachelor's degree in Business Administration and Management from Liberty University.
Current Role at SmithRx
Christopher Nygard serves as a Customer Success Manager at SmithRx. He has held this position since 2021. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with clients. His responsibilities include addressing customer needs, providing support, and enhancing the overall customer experience.
Previous Experience at WageWorks
Before joining SmithRx, Christopher Nygard worked at WageWorks as an Account Coordinator from 2012 to 2013. In this position, he contributed to managing client accounts and supporting customer needs. His experience at WageWorks provided him with foundational skills in account management and customer service.
Experience at Optum
Christopher Nygard was employed at Optum as an Account Manager from 2010 to 2012. During his tenure, he managed client accounts and worked to improve service delivery. His role involved collaborating with clients to ensure their needs were met and maintaining positive relationships.
Career at HealthEquity
From 2013 to 2021, Christopher Nygard worked at HealthEquity as a Service Delivery Manager. In this role, he oversaw service delivery operations and ensured that client expectations were met. His experience at HealthEquity contributed to his expertise in customer success and account management.
Educational Background
Christopher Nygard studied at Liberty University, where he earned a Bachelor's degree in Business Administration and Management. His education provided him with a solid foundation in business principles, which he has applied throughout his career in various management roles.
Early Career at Member Business Lending
Christopher Nygard began his career at Member Business Lending as a Collections Manager from 2007 to 2010. In this role, he managed collections processes and worked to resolve outstanding accounts. This early experience laid the groundwork for his subsequent roles in account and service management.