Chris Ross
About Chris Ross
Chris Ross is a Service Manager in Technology currently employed at Starling Bank since 2021. He has a background in service management and technical support, with previous roles at Apple, Natilik, and Rackspace.
Work at Starling Bank
Chris Ross has been employed at Starling Bank as a Service Manager in the Technology department since 2021. In this role, he oversees service management processes and ensures the delivery of high-quality technology services. His position involves coordinating with various teams to enhance service delivery and improve operational efficiency.
Previous Experience at Apple
Chris Ross worked at Apple in two capacities. He served as a Genius for seven months in 2016, providing technical support and customer service in London. Prior to that, he was a Service Technician from 2013 to 2016, where he focused on troubleshooting and repairing Apple products, contributing to customer satisfaction and service excellence.
Experience at Rackspace
Chris Ross held multiple roles at Rackspace. He worked as a Service Delivery Manager II for eight months in 2018 to 2019, managing service delivery operations. He also served as a Custom Service Desk Technician for nine months in 2017 and as a Service Delivery Analyst from 2017 to 2018, where he was involved in analyzing service performance and ensuring effective service delivery.
Role at Natilik
From 2019 to 2021, Chris Ross was employed at Natilik as an Enterprise Service Delivery Manager. In this role, he was responsible for managing enterprise-level service delivery, ensuring that client needs were met and that services were delivered efficiently and effectively.
Education in Genetics
Chris Ross studied at Queen Mary University of London, where he earned a Bachelor’s Degree in Genetics from 2012 to 2015. His education provided him with a strong foundation in scientific principles and analytical skills, which he has applied throughout his career in technology and service management.