Amie Ahn
About Amie Ahn
Amie Ahn is a Tier 2 Agent Customer Support at SUPER73, Inc., where she has worked since 2021. She has previous experience in customer service and administrative roles across various companies in California.
Work at SUPER73
Amie Ahn has been employed at SUPER73, Inc. as a Tier 2 Agent in Customer Support since 2021. In this role, she is responsible for assisting customers with inquiries and issues related to the company's products. Her position involves not only direct customer interaction but also the development of systems and reports to document consumer feedback. This feedback is essential for understanding consumer needs and preferences, which helps improve overall customer satisfaction.
Previous Employment Experience
Prior to her current role at SUPER73, Amie Ahn worked at several organizations. She served as a Customer Service Specialist at Star International Furniture for one month in 2021. Before that, she was an Order Fulfillment Processor I at McGraw-Hill for one year from 2019 to 2020. Additionally, she worked as an Administrative Assistant at AMKO DEVELOPMENT, INC. for four months in 2021. These positions have contributed to her skills in customer service and administrative support.
Education and Expertise
Amie Ahn studied at Fullerton College, where she earned two Associate's degrees. Her first degree focused on Social Sciences, while her second degree concentrated on Social Behavior and Self-Development. This educational background provides her with a solid foundation in understanding consumer behavior and enhancing customer interactions.
Responsibilities and Reporting
In her role at SUPER73, Amie Ahn is tasked with running and reviewing daily, weekly, and monthly reports. This responsibility is crucial for tracking customer interactions and feedback. Additionally, she acts as a front desk backup to cover lunch and related events, demonstrating her versatility and commitment to team support.