Jeoffrey Kassels
About Jeoffrey Kassels
Jeoffrey Kassels serves as the Customer Support Lead for Europe at Super73, Inc., where he applies his analytical skills to optimize business processes. With a background in marketing and account management, he has cultivated a deep understanding of cultural differences to effectively motivate teams.
Work at Super73
Jeoffrey Kassels has been serving as the Customer Support Lead Europe at Super73, Inc. since 2020. Based in Amsterdam, he has held this position for four years. In this role, he utilizes his strong analytical skills to address complex customer issues and optimize support processes. His experience in customer support enables him to effectively lead his team and enhance the overall customer experience for the European market.
Previous Experience in Marketing and Account Management
Before joining Super73, Jeoffrey Kassels worked in various marketing and account management roles. He was the Marketing Manager at Buycycle from 2015 to 2018, where he focused on marketing strategies in Rotterdam. Prior to that, he served as a Marketing Consultant at Groupon for six months in 2010-2011 in The Hague Area. Additionally, he worked as an Account Manager at Workers4Uindustrial for five months in 2019 in Rotterdam, where he managed client relationships and contributed to business development.
Education and Expertise
Jeoffrey Kassels earned a Bachelor's Degree in Management, Economics, and Law from Hogeschool INHOLLAND, completing his studies from 2003 to 2010. His educational background provides a solid foundation for his analytical skills and business process optimization capabilities. This knowledge supports his current role in customer support and his previous marketing positions.
Analytical Skills and Problem-Solving
Jeoffrey possesses strong analytical skills and a natural curiosity, which enable him to effectively tackle complex problems. His ability to analyze situations and optimize business processes has been a significant asset throughout his career. He demonstrates flexibility and a result-oriented approach, allowing him to adapt to various challenges in the workplace.
Cultural Understanding and Team Motivation
Jeoffrey Kassels has a deep understanding of cultural differences, which he leverages to motivate teams towards success. His experience working in diverse environments enhances his capability to lead effectively and foster collaboration among team members. This cultural awareness is particularly beneficial in his role at Super73, where he interacts with a varied customer base across Europe.