Sam Abraham
About Sam Abraham
Sam Abraham is an Implementation Manager at TalentQuest, with extensive experience in project management and client implementation across various industries. He has held roles at companies such as CyberGrants, ADP, and Siemens Medical Solutions, and holds a Bachelor of Science in Mechanical Engineering and an MBA in Technology Management.
Work at TalentQuest
Sam Abraham has served as an Implementation Manager at TalentQuest since 2021. In this role, he is responsible for overseeing the implementation process, which includes managing project team members and developing strategies for smooth transitions. He collaborates closely with the Client Services Manager and Client Experience Advisor to ensure client satisfaction. His responsibilities also involve conducting User Acceptance Testing (UAT) processes and assisting clients with data import feed setup and testing, specifically with employee files.
Previous Employment History
Prior to his current position, Sam Abraham held various roles in different organizations. He worked at CyberGrants as an Implementation Consultant from 2014 to 2021. Before that, he was a Project Manager/Implementation Consultant at ADP from 2011 to 2014. His earlier experience includes positions as a Technical Services Manager at 24/7 Real Media (2006-2008), Supervisor at Siemens Medical Solutions (2000-2006), Program Manager at Lynchval Systems Worldwide Inc (2008-2009), and Associate Claims Examiner at Prudential Financial (1998-2000).
Education and Expertise
Sam Abraham studied at Temple University, where he earned a Bachelor of Science in Mechanical Engineering Technology from 1990 to 1996. He also obtained an MBA in Technology Management from the University of Phoenix, completing his studies from 2000 to 2003. His expertise lies in guiding clients through implementation decision points, managing change requests, and developing gap strategies. He actively participates in requirements gathering and technical implementation phases, focusing on steady state and continued adoption post-implementation.
Client Interaction and Feedback
In his role, Sam Abraham provides client experience feedback to the product development team to initiate system and process improvements. He is involved in the design and training phases for administrators, ensuring that clients are well-prepared for the implementation of new systems. His focus on client interaction helps to enhance the overall user experience and supports the successful adoption of implemented solutions.