Courtney Schramm
About Courtney Schramm
Courtney Schramm serves as the Customer Service Supervisor at Tecnocap Group, a position she has held since 2013. Previously, she worked as a Customer Service Representative at West Point Products from 2010 to 2013.
Work at Tecnocap
Courtney Schramm has been employed at Tecnocap Group since 2013. In her role as Customer Service Supervisor, she oversees customer service operations and ensures effective communication between the company and its clients. Her tenure at Tecnocap spans 11 years, during which she has contributed to enhancing customer satisfaction and streamlining service processes.
Previous Employment at West Point Products
Before joining Tecnocap, Courtney Schramm worked at West Point Products as a Customer Service Representative from 2010 to 2013. In this position, she gained valuable experience in customer relations and support, which laid the foundation for her current supervisory role. Her three years at West Point Products helped her develop skills in managing customer inquiries and resolving issues efficiently.
Career Progression
Courtney Schramm's career in customer service began at West Point Products, where she served as a Customer Service Representative. Her experience in this role equipped her with essential skills in customer interaction and problem-solving. After three years, she transitioned to Tecnocap Group, where she has advanced to the position of Customer Service Supervisor, demonstrating her commitment to the field.