Kristie P.
About Kristie P.
Kristie P. is an Onboarding Implementation Specialist at Tegus, where she has worked since 2022. She has a diverse background in customer support and project management, with previous roles at companies such as Compel Office Furniture, Verizon Wireless, and McDonald's.
Work at Tegus
Currently, Kristie P. serves as an Onboarding Implementation Specialist at Tegus, a role she has held since 2022. In this position, she facilitates the scheduling of tasks required for customer implementation, ensuring a smooth transition during the onboarding process. Kristie acts as the primary point of contact for all new 'closed won' sales, overseeing successful customer implementations. She conducts consultative calls with key stakeholders to discuss implementation activities and system setup. Kristie collaborates cross-functionally with departments such as Sales, Operations, Product & Design, and Compliance to enhance both customer and employee experiences.
Education and Expertise
Kristie P. has a diverse educational background. She earned a Bachelor of Arts in Human Resources Management and Services from Ashford University, completing her studies from 2017 to 2020. Prior to that, she obtained an Associate's degree in Business Administration, Management and Operations from City Colleges of Chicago-Harold Washington College, studying from 2009 to 2011. Kristie completed her high school education at Whitney Young Magnet High School, graduating with a High School Diploma in 2007.
Professional Background
Kristie P. has accumulated extensive experience across various roles prior to her current position at Tegus. She worked as a Senior Account Manager at Compel Office Furniture for eight months in 2021-2022. Kristie also held positions at Verizon Wireless, serving as a Retail Support Specialist and later as a Solutions Specialist. Her experience includes working as a Client Support Representative at Cision and as a Junior Project Manager at McDonald's. Additionally, she was a Bus Operator for the Chicago Transit Authority and an Internet Sales Representative at Napleton Automotive Group.
Key Responsibilities
In her role as an Onboarding Implementation Specialist, Kristie P. is responsible for building rapport and establishing trust with clients to provide exceptional onboarding experiences. She ensures that all necessary tasks for customer implementation are scheduled and executed effectively. Kristie conducts consultative calls with key stakeholders to discuss implementation activities and system setup, playing a crucial role in the overall customer experience during the onboarding process.