Aaron Calliou
About Aaron Calliou
Aaron Calliou is a Project Manager at TELUS in Edmonton, Alberta, Canada, with extensive experience in operations and team leadership roles at Telecon and Ledcor.
Project Manager at TELUS
Aaron Calliou currently serves as a Project Manager at TELUS in Edmonton, Alberta, Canada. In this role, Aaron manages various projects and initiatives, interfacing with service managers and prime contacts to ensure successful project delivery. His responsibilities involve coordinating resources, addressing escalations, and analyzing data to support TELUS's strategic objectives.
Operations Manager Experience at Telecon
Before his current position, Aaron Calliou worked as an Operations Manager at Telecon from 2015 to 2021 in Edmonton, Alberta, Canada. During this tenure, he grew the installation and repair team to over 140 technicians, managed three field managers and four team leads, and worked directly with the Regional Operations Manager for Western Canada. His role involved strategic planning, training coordination, and maintaining operational efficiency.
Team Lead Roles
Aaron Calliou has significant experience in team leadership roles. He worked as a Team Lead at Telecon from 2014 to 2015 for 8 months and at Ledcor for 7 months in 2014, both in Edmonton, Alberta, Canada, with TELUS as the primary client. In these positions, he was responsible for managing teams, overseeing project work, and ensuring high standards of customer satisfaction and operational efficiency.
Educational Background in Network Engineering
Aaron Calliou studied at NAIT (Northern Alberta Institute of Technology) and earned a Diploma in Network Engineering Technology, completing his studies from 2004 to 2006. This educational background provided him with a strong foundation in network engineering principles, which he has utilized throughout his professional career in various roles related to network support and project management.
Experience at TELUS
Aaron Calliou has extensive experience working with TELUS in various capacities since 2006. He started as a Customer Help Representative in Assure, moved to a Network Support Representative role in National Field Support, and later worked with TELUS's field teams through positions at Ledcor and Telecon. His work has included coordinating training, managing escalations, and contributing to initiatives such as moving rural landline customers to LTE wireless home phone systems.