Mika Lähdesmäki
About Mika Lähdesmäki
Mika Lähdesmäki is a Senior System Engineer at TomTom, specializing in Mobile Device Management solutions for Apple devices.
Current Position at TomTom
Mika Lähdesmäki is currently employed as a Senior System Engineer at TomTom. He has been serving in this role since 2011 in the Gent Area, Belgium. His responsibilities include managing Mobile Device Management (MDM) solutions for Apple devices using Jamf Pro and Intune. He is also responsible for designing onboarding workflows for device enrollment programs and handling administrative tasks for AV solutions in meeting spaces, specifically utilizing Logitech and Microsoft Teams Rooms.
Previous Experience at Sitel
Before joining TomTom, Mika Lähdesmäki worked as a Technical Support Specialist at Sitel from 2010 to 2011 in Diegem, Belgium. In this role, he provided technical assistance and support, leveraging his expertise in various software platforms and troubleshooting methodologies. His tenure at Sitel enabled him to gain valuable experience in customer support and technical problem resolution.
Early Career at City of Kurikka
In 2009, Mika Lähdesmäki worked as a Desktop Support Officer for the City of Kurikka in Finland. During his 11 months in this role, he developed his skills in managing and maintaining desktop environments, providing support to end-users, and ensuring the smooth operation of IT infrastructure.
Educational Background
Mika Lähdesmäki studied at Kauhajoki, although specific details about his course of study are not provided. His education has contributed to his deep understanding of IT systems and his proficiency in managing technical solutions in enterprise environments.
Expertise and Specializations
Mika Lähdesmäki specializes in managing Mobile Device Management (MDM) solutions for Apple devices using Jamf Pro and Intune. He is proficient in designing onboarding workflows for device enrollment and providing technical support for MacOS to first line support teams. Additionally, he handles administrative tasks for AV solutions in meeting spaces, managing platforms like Logitech and Microsoft Teams Rooms. His expertise also extends to managing printer solutions and creating technical documentation for managed platform solutions.