A Gunasheelan
About A Gunasheelan
A Gunasheelan is a manager with extensive experience in team leadership and quality assurance across various industries, including insurance and banking. He has a background in managing digital and offline campaigns, operational processes, and training programs.
Work at Turtlemint
A Gunasheelan currently holds the position of Manager at Turtlemint, where he is responsible for overseeing various operational and management functions. His role involves implementing strategies to enhance service delivery and operational efficiency. He has been with Turtlemint since 2022.
Previous Experience in Leadership Roles
Prior to his current role, A Gunasheelan worked at several organizations in leadership positions. He served as a Senior Manager at HDFC Bank from 2020 to 2021 and as a Manager at Edelweiss Tokio Life Insurance from 2014 to 2019. His experience also includes a tenure at Future Generali India Insurance Company Limited as a Senior Manager for 7 months in 2019.
Expertise in Quality Assurance and Campaign Management
A Gunasheelan has extensive expertise in quality assurance and control, having set up and executed various quality enrichment procedures throughout his career. He has managed both digital and offline campaigns, including CRM implementation and complaints management. His experience includes designing service and collection campaigns using multiple communication channels.
Educational Background
A Gunasheelan completed his Bachelor of Commerce (BCom) at the University of Mumbai in 1970, focusing on Management & HRD, Business Economics, and Financial Accounting & Auditing. He also holds a Diploma in Computer Office Automation from ARTECH Computer Education, where he studied various computer applications and troubleshooting.
Process Improvement and Team Management
A Gunasheelan has a strong background in implementing operational processes and change management systems. He has experience in transforming small teams into larger, efficient units capable of handling high business volumes. His work includes managing vendor setups for outsourcing and conducting training and development programs.