Harikant Goswami
About Harikant Goswami
Harikant Goswami is an Account Relationship Manager at Turtlemint, with over a decade of experience in quality assurance, content alignment, and customer support. He has previously held various roles at The Walt Disney Company and Utv Software Communications Limited.
Work at Turtlemint
Harikant Goswami has been serving as an Account Relationship Manager at Turtlemint since 2021. In this role, he focuses on managing client relationships and ensuring customer satisfaction. His responsibilities include addressing customer and agent queries, which contributes to the overall efficiency of the company's operations. His tenure at Turtlemint reflects his commitment to enhancing client engagement and support.
Previous Experience at The Walt Disney Company
Before joining Turtlemint, Harikant Goswami worked at The Walt Disney Company in various roles from 2014 to 2021. He started as an Executive in Distribution Sales and later advanced to Senior Executive in Sales Support. His experience at Disney involved coordinating sales efforts and providing support to the sales team, which helped streamline operations and improve service delivery.
Experience at Utv Software Communications Limited
Harikant's career includes significant experience at Utv Software Communications Limited, where he worked from 2009 to 2012. His roles included Mobile Content - IVR Function and Executive - Content Deployment. During this period, he gained expertise in content alignment and quality assurance, contributing to the successful deployment of various content projects.
Education and Expertise
Harikant Goswami holds a Bachelor of Commerce degree from Mumbai University, having studied at Chetanas Hazarimal Somani College Of Commerce & Economics. His educational background complements his extensive professional experience, which spans over a decade in quality assurance, coordination, product feedback, and management information system (MIS) reporting.
Specialization in Customer Relations
In his professional roles, Harikant specializes in managing and resolving customer and agent queries. This specialization is crucial for maintaining high levels of customer satisfaction and operational efficiency. His ability to assist business and product teams further enhances his effectiveness in client relationship management.