Sarang Jain
About Sarang Jain
Sarang Jain serves as the Associate Director of Customer Success at Turtlemint, focusing on fintech solutions. He has over seven years of experience in various sectors, including IT, telecom, and BFSI, and holds a PGDM in Marketing from the Institute of Management Technology, Ghaziabad.
Work at Turtlemint
Sarang Jain currently holds the position of Associate Director in Customer Success for Fintech Blue Solutions at Turtlemint. He has been with the company since 2019. In this role, he focuses on enhancing customer satisfaction and driving revenue growth by identifying and recommending solutions tailored to customer and channel partner needs.
Education and Expertise
Sarang Jain earned a Post Graduate Diploma in Management (PGDM) with a specialization in Marketing from the Institute of Management Technology, Ghaziabad, from 2011 to 2013. He also holds a Bachelor of Engineering (BE) degree in Electronics & Communication from RV College of Engineering, completed between 2005 and 2009. His educational background supports his expertise in vendor management, key account management, and trade marketing.
Professional Background
Sarang Jain has over seven years of diverse professional experience across various sectors, including IT, Telecom, Manufacturing, and BFSI. His career includes roles such as Strategy Manager at ACC Limited from 2015 to 2018, Sales Manager at HDFC Bank from 2014 to 2015, and Customer Success Manager at Lava International Limited from 2018 to 2019. He began his career as a Technical Analyst in CRM at Cognizant Technology Solutions from 2009 to 2011.
Career Achievements
Throughout his career, Sarang Jain has specialized in developing growth strategies and implementing process improvements for organizations. His experience includes channel management, program management, and customer relationship management, which has contributed to his ability to help companies increase revenue effectively.
Internship Experience
In 2012, Sarang Jain completed a summer internship at Vodafone India Services Pvt. Ltd. in New Delhi, where he gained practical experience in the telecommunications sector. This internship provided him with foundational insights into customer service and operational strategies within a leading telecom company.