Sneha Shaw
About Sneha Shaw
Sneha Shaw serves as the Chief Relationship Manager at Turtlemint, where she has worked since 2022. With a background in hospitality and sales, she has held various managerial roles and possesses a PG Certification from MICA, focusing on training and development.
Work at Turtlemint
Sneha Shaw serves as the Chief Relationship Manager at Turtlemint, a position she has held since 2022. In this role, she focuses on building and maintaining relationships with partners and clients. Her efforts have contributed to the company's growth in new business verticals, including the successful launch of a new partner brand, which achieved an 80% wallet share.
Previous Experience in Retail Management
Before her current role, Sneha worked at The Co-Operative Food as an Assistant Store Manager from 2015 to 2017 in London, England. In this position, she managed store operations and contributed to customer service excellence. She also held the role of Agency Manager in Sales & Marketing at Bharti AXA Life Insurance for 10 months in 2020-2021 in Kolkata, West Bengal.
Education and Expertise
Sneha holds a formal PG Certification from MICA, which enhances her expertise in training and development. She studied Hotel & Hospitality Administration at IHM Kolkata, where she earned a BSc from 2007 to 2010. Additionally, she completed an Advanced Certificate in Digital Marketing and Communication from MICA.
Background in Hospitality and Operations
Sneha has a diverse background in hospitality and operations. She worked at Hilton as a Banquet Sales and Operations Manager from 2012 to 2015 in London. Additionally, she served as a Branch Operations employee at Barclays UK from 2018 to 2020, where she facilitated training workshops and was awarded Employee of the Month in July 2018 for Service Excellence and Product Sales.
Achievements in Training and Development
In her career, Sneha has specialized in creating and implementing employee development programs that lead to process improvements and increased productivity. She has facilitated multiple training workshops alongside lead trainers, ensuring the effectiveness of training initiatives.