Kyra Millar
About Kyra Millar
Kyra Millar is the Director of Customer Service at Unagi Scooters, where she has worked since 2022. She has extensive experience in traffic management and customer service, having held various positions at Comcast Cable, Fox Broadcasting, and Meredith Corporation.
Current Role at Unagi Scooters
Kyra Millar serves as the Director of Customer Service at Unagi Scooters, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and implementing effective customer service strategies. Her leadership is instrumental in driving initiatives that improve service delivery and operational efficiency within the organization.
Previous Experience in Customer Service Management
Prior to her current role, Kyra Millar accumulated extensive experience in customer service management across various organizations. She worked at Comcast Cable as a Senior Traffic Manager from 2014 to 2017, where she demonstrated leadership in change management initiatives. Additionally, she held the position of Director of Traffic at Meredith Corporation from 2017 to 2021, contributing to operational improvements in customer service.
Background in Traffic Management
Kyra Millar has a strong background in traffic management, having worked in this capacity at several prominent companies. She was a Traffic Manager at Fox Broadcasting from 2004 to 2008 and at Univision Communications Inc. from 1999 to 2004. Her experience in these roles involved managing complex projects and developing streamlined processes to enhance operational effectiveness.
Education and Academic Background
Kyra Millar earned her Bachelor of Arts degree in Communications from Indiana University Northwest, where she studied from 1993 to 1998. This educational background provided her with foundational skills in communication that have been essential throughout her career in customer service and traffic management.
Achievements in Project Management
Throughout her career, Kyra Millar has successfully managed multiple complex projects concurrently in cross-functional environments. Her ability to multitask and oversee various initiatives showcases her project management skills. She has also implemented metrics and reporting mechanisms to assess the impact of customer service initiatives, contributing to continuous improvement in customer experiences.