Robert Panova
About Robert Panova
Robert Panova serves as the Head of Service Engineering at Unagi Scooters in Oakland, California, where he has worked since 2020. He holds multiple certifications, including ASE Master Automotive Technician, and has extensive experience in process improvement and team management across various engineering roles.
Work at Unagi Scooters
Robert Panova has served as the Head of Service Engineering at Unagi Scooters since 2020. In this role, he oversees service engineering operations in Oakland, California. His responsibilities include improving service processes and ensuring high standards in technician performance. Panova's leadership has contributed to the company's focus on quality and efficiency in scooter service.
Previous Experience at Uber
Before joining Unagi Scooters, Robert Panova worked at Uber as an Engineering Technician from 2018 to 2020. During his tenure, he was involved in various engineering tasks that supported the company's operational needs. His experience at Uber provided him with valuable insights into the fast-paced technology sector.
Background in Engineering and Technology
Robert Panova has a strong background in engineering and technology, with experience in implementing LEAN methodology to enhance processes. He has worked with OMAX Waterjet and CAD for fabrication, showcasing his technical skills. His previous role at JUMP Bikes as Operations Engineering Technician II involved designing specialized tooling to improve process consistency.
Certifications and Technical Skills
Panova holds several certifications, including ASE Master Automotive Technician and Master Heavy Truck Technician, along with L1 and L2 Advanced Diagnostic endorsements. He is also certified in IPC 620, which focuses on best practices in harnessing, soldering, and electronics assembly. His fluency in multiple diagnostic software systems enhances his troubleshooting capabilities.
Leadership and Team Management
Throughout his career, Robert Panova has managed teams ranging from 5 to 15 members in various supervisory roles. He promotes a workplace culture that incorporates Nonviolent Communication (NVC) teachings, fostering a collaborative environment. His leadership style emphasizes process improvement and technician performance.