Dawson Lyon
About Dawson Lyon
Dawson Lyon is a Technical Support Specialist at VanillaSoft in Gatineau, Quebec, where he has worked since 2021. He holds a Bachelor's degree in Business Administration and Management from Bishop's University, along with a minor in information technology.
Work at VanillaSoft
Dawson Lyon has been employed at VanillaSoft as a Technical Support Specialist since 2021. In this role, he provides assistance and solutions to clients, ensuring they effectively utilize the company's software. His work is based in Gatineau, Quebec, Canada, where he has contributed to the support team for three years.
Education and Expertise
Dawson Lyon earned a Bachelor's degree in Business Administration and Management from Bishop's University, where he studied from 2016 to 2021. He also holds a minor in information technology, which complements his technical support role. His educational background equips him with a blend of business acumen and technical knowledge.
Background
Before joining VanillaSoft, Dawson Lyon gained experience in various roles, including grounds keeping and data entry. He also worked as a Time Keeping Assistant for the City of Ottawa in 2019 for five months. This diverse background has contributed to his skill set in program coordination and management.
Experience in Program Coordination
Dawson Lyon has experience in recreational and educational program coordination and management. This experience has provided him with skills in organizing and overseeing programs, which can be beneficial in his current technical support role.