Asia Mclean
About Asia Mclean
Asia Mclean works as a Customer Success professional at Varonis in Morrisville, North Carolina, with a background in account management and business development.
Current Role at Varonis
Asia Mclean currently holds the position of Customer Success at Varonis in Morrisville, North Carolina. She began working at Varonis in 2021. In her role, she is responsible for customer interaction project planning, focusing on timelines leading up to project completions and renewals. Her duties include monitoring customer health through product usage and satisfaction metrics, and she collaborates with account teams and other departments such as support, services, and product management to offer insights and feedback.
Previous Experience at DreamBox Learning
Prior to her role at Varonis, Asia Mclean worked as an Account Executive at DreamBox Learning in Raleigh, North Carolina. Her tenure at DreamBox Learning spanned from 2020 to 2021, lasting 10 months. In this role, she was responsible for managing customer relationships and contributing to the company's growth and client satisfaction initiatives.
Background in Sales and Account Management
Asia Mclean's professional journey includes several roles in sales and account management. She served as an Associate Account Executive at ChannelAdvisor in Morrisville, North Carolina, for 4 months between 2019 and 2020. Before that, she worked at Nutanix as an Account Development Representative in Durham, North Carolina, from 2018 to 2019. Earlier in her career, she was with Hendrick Automotive Group, where she worked as a Business Development Manager from 2016 to 2017 and a Car Specialist from 2014 to 2016 in the Raleigh-Durham, North Carolina area.
Educational Background
Asia Mclean studied at North Carolina Central University from 2010 to 2018, focusing on Business/Corporate Communications. She also attended Durham Technical Community College during the same period and earned an Associate of Arts (A.A.) degree. Her academic background in business and communications has equipped her with the skills necessary for her various professional roles.
Skills and Expertise
Asia Mclean possesses expertise in utilizing tools like Salesforce, Gainsight, and Financial Force for customer management and support. Her role involves the creation and oversight of customer interaction project plans, monitoring customer health through product usage tracking, and ensuring customer satisfaction. She also regularly communicates with account teams and other relevant departments to provide valuable feedback and insights.