B. Renee Sherwood
About B. Renee Sherwood
B. Renee Sherwood is a Technical Support Engineer - Tier II at Varonis in Raleigh-Durham, North Carolina, with a background in various technical and customer service roles.
Current Role at Varonis
B. Renee Sherwood is currently a Technical Support Engineer - Tier II at Varonis. She has been with the company in this role since 2019, operating out of the Raleigh-Durham, North Carolina area. Her position involves providing technical support, troubleshooting complex technical issues, and ensuring customer satisfaction through effective problem-solving.
Technical Support Experience
B. Renee Sherwood has a strong background in technical support, with experience spanning multiple roles at Varonis. In 2019, she worked as a Technical Support Engineer - Senior Tier I for four months. Prior to that, she served as a Technical Support Engineer - Tier I from 2017 to 2019, gaining two years of experience. Her roles have consistently been focused on addressing and resolving technical concerns, enhancing her problem-solving skills.
Early Career and Internships
B. Renee Sherwood's early career is marked by various positions and internships that have contributed to her diverse skill set. At Siemens, she worked as an IT Developer Intern via Randstad Sourceright from 2014 to 2015 for eight months in Wendell, NC. Additionally, she interned at DuPont in RTP, NC, first in 2011 for three months and again in 2012 for another three months. These internships provided her with valuable technical and professional experience early on.
Educational Background
B. Renee Sherwood earned her Bachelor's degree in Computer Science with a Gaming Concentration from North Carolina State University, having studied there from 2009 to 2016. Her formal education in computer science laid a solid foundation for her subsequent roles in technical support and engineering. Her academic background supports her ongoing passion for learning new skills and information.
Diverse Professional Roles
Throughout her career, B. Renee Sherwood has taken on a wide range of roles across different sectors. From working as a Bakery Clerk and Backup Scan Coordinator at Earth Fare to serving as an Evening Shift Server, Kitchen Assistant, and Website Manager at Casa Carbone Ristorante, her diverse experiences highlight her adaptability and broad skill set. Additionally, she has served as a Lab Assistant at North Carolina State University and a Temporary Turnover Assistant at The Woodlark Companies.