Diana Georgiana Ciapa
About Diana Georgiana Ciapa
Diana Georgiana Ciapa is a Partner Enablement Program Manager at Varonis, with extensive experience in technical training, knowledge management, and customer service across various companies.
Title
Diana Georgiana Ciapa is currently serving as a Partner Enablement Program Manager at Varonis.
Current Position at Varonis
Diana has been working as a Partner Enablement Program Manager at Varonis since 2021. In this role, she has established direct and close relationships with Varonis Certified Delivery Partners and Channel partners globally. She also developed a scalable and sustainable feedback system for Varonis Certified Delivery Partners to enhance program growth and acts as a mediator between Varonis Account teams and VCDP Delivery teams to ensure seamless communication and collaboration.
Previous Roles at Varonis
Prior to her current role, Diana worked as a Technical Trainer in Professional Services at Varonis from 2018 to 2021. During her tenure, she was based in County Cork, Ireland, where she contributed to the company's training programs and supported professional services.
Professional Experience at OpenText
From 2016 to 2018, Diana served as a Technical Analyst for EMEA Professional Services at OpenText. Based in Cork, Ireland, she provided technical support and analysis, contributing to the professional services across the EMEA region.
Career at Capgemini
Diana held multiple positions at Capgemini from 2011 to 2015 in Iasi County, Romania. Her roles included Customer Service Advisor (French & English and Portuguese & English), Knowledge Manager, and Trainer. These positions allowed her to gain extensive experience in knowledge management, customer service, and training.
Education and Academic Background
Diana pursued her higher education at Universitatea „Alexandru Ioan Cuza” din Iași. She earned a Bachelor's degree in Law (LLB) from 2005 to 2009. Subsequently, she obtained a Master's degree in Criminal Justice and Corrections from the same university, studying from 2009 to 2011.