Duncan Bell
About Duncan Bell
Duncan Bell is a Tier 2 Technical Support Engineer at Varonis, with extensive experience in technical support roles across various companies.
Current Role at Varonis
Duncan Bell has been employed at Varonis as a Tier 2 Technical Support Engineer since 2013. Varonis, based in New York, New York, specializes in data security and analytics. In this role, Duncan handles complex technical inquiries, providing support and resolution to customers' technical issues. His responsibilities likely include troubleshooting software and hardware problems, assisting with setup and configuration, and ensuring optimal performance of Varonis products.
Corporate Support Engineer at Geomagic
Before joining Varonis, Duncan Bell was a Corporate Support Engineer at Geomagic from 2009 to 2013, located in Cary, North Carolina. Geomagic is known for its 3D software that transforms physical objects into digital models. In this position, Duncan supported corporate clients, addressing technical issues and ensuring effective use of Geomagic's software. His work contributed to maintaining high customer satisfaction and facilitating seamless integration of the technology.
Earlier Technical Support Roles
Duncan Bell has a history of technical support roles, having worked at several companies before his tenure at Geomagic. From 2008 to 2009, he was a Technical Support Engineer 2 at Digital Safety Technologies in Morrisville, North Carolina, where he supported safety and security solutions. Prior to that, he held a similar role at Integrian from 2007 to 2008 in the United States, and earlier in his career, he worked at Shoney's as Level 2 Support and Help Desk Manager from 2005 to 2007. At Captain D's, he worked as a Help Desk Technician from 2004 to 2005 in Nashville, Tennessee.
Educational Background
Duncan Bell studied Information Systems at Volunteer State Community College, earning an Associate's degree. His education spanned from 1991 to 1993. This foundational knowledge in information systems prepared him for his subsequent roles in technical support, equipping him with the skills necessary for troubleshooting and resolving complex technical issues across various industries.