Jacob Otero
About Jacob Otero
Jacob Otero is a Customer Success Manager at Varonis in New York, with extensive experience in technical support and system administration roles.
Current Title at Varonis
Jacob Otero holds the position of Customer Success Manager at Varonis, based in New York, New York, United States. His role involves optimizing customer satisfaction and engagement since 2018.
Roles at Varonis
Jacob Otero has held multiple roles at Varonis since 2014. These include Customer Success Program Engineer and Technical Support Engineer Tier 3. He also previously served as Technical Support Team Leader and Technical Support Engineer 2 in 2014 for brief periods.
Prior Experience in Technical Support and System Administration
Before joining Varonis, Jacob Otero gained experience at Distributed Solutions, Inc. as a System Administrator from 2012 to 2013 in Reston, Virginia. Additionally, he worked at Caci International Inc. as a Technical Support Technician from 2010 to 2011 in Arlington, Virginia.
Educational Background
Jacob Otero completed a Bachelor's degree in Web Development from American Public University between 2016 and 2018. He also studied Fine Arts at the College of Southern Maryland from 2003 to 2005 and attended Chopticon High School from 1999 to 2003.