Joseph H.
About Joseph H.
Joseph H. is a Frontline Support Engineer - Tier 1 at Varonis with extensive experience in technical support roles across various companies.
Current Position at Varonis
Joseph H. is currently employed as a Frontline Support Engineer - Tier 1 at Varonis. Joseph started working at Varonis in 2021. His role involves providing initial technical support and troubleshooting for clients, ensuring the smooth operation of Varonis’ products.
Previous Employment at The Access Group
Joseph H. previously worked at The Access Group, initially as an Application Support Analyst from 2019 to 2020 for 7 months, later moving on to the role of Technical Support Engineer from 2020 to 2021 for 9 months. During his time at The Access Group, Joseph was based in Cork, Ireland, where he handled various technical issues and provided support to end-users.
Experience at Teamwork.com
Joseph H. served as a Customer Support Specialist at Teamwork.com from 2018 to 2019 for a full year. His responsibilities included addressing customer inquiries, resolving product-related issues, and ensuring customer satisfaction through effective troubleshooting.
Roles at Voxpro
Joseph H. held multiple positions at Voxpro, beginning as a Technical Support Specialist for GSuite for Business from 2014 to 2016 for 2 years. He subsequently advanced to the role of Escalation Manager for GSuite for Business, where he worked from 2016 to 2018 for 2 years. His roles at Voxpro involved managing escalated technical issues and providing high-level support for business clients using GSuite.
Early Career and Education
Joseph H. started his career at Abtran as an Escalation Specialist for Irish Water from 2013 to 2014 for 1 year. He holds a Leaving Certificate from De La Salle College, Macroom, which he obtained after studying there from 2005 to 2011. Additionally, Joseph attended Cork Institute of Technology, where he studied Web Development.