Lance Gorham
About Lance Gorham
Lance Gorham is a Professional Services Engineer at Varonis, with extensive experience in technical support and team leadership roles.
Professional Services Engineer at Varonis
Lance Gorham has been serving as a Professional Services Engineer at Varonis since 2019 in Raleigh, North Carolina, United States. In this role, Lance is responsible for managing customer relationships and ensuring the resolution of complex technical issues. His responsibilities also include providing technical assistance and direction to team members, which helps to enhance their skills and performance.
Previous Roles at Varonis
Prior to his current position, Lance Gorham held several roles at Varonis. From 2018 to 2019, he worked as a Technical Support Manager. Before that, he served as a Technical Support Team Lead from 2016 to 2018 and a Technical Support Engineer II from 2015 to 2016. In these roles, Lance was responsible for overseeing technical support operations and recommending process improvements to enhance efficiency and effectiveness.
Technical Support Team Lead at EPiServer
Before joining Varonis, Lance Gorham worked at EPiServer as a Technical Support Team Lead: Advanced Technology Services from 2012 to 2015 in Nashua, New Hampshire, United States. In this role, he led advanced technology services in providing technical support, ensuring that operations ran smoothly and issues were resolved promptly.
Technical Support Team Lead at EarthLink Business
Lance Gorham's career also includes a role at EarthLink Business, where he worked as a Technical Support Team Lead: Premier (Advanced Services) from 2007 to 2012 in Burlington, MA. During his tenure, Lance directed technical support operations, handling complex customer issues and leading a team to deliver high-quality service.
Educational Background
Lance Gorham studied at Daniel Webster College, where he achieved a Bachelor of Science (BS) in Computer Science in 1970. His educational background laid the foundation for his technical expertise and his career in various technical support and engineering roles.